Ma recherche
Je recherche tout type de contrat, sur la France et étranger, dans le Bâtiment.
Formations
Year 2002 : A Two Years Specialised Diploma Industrial Maintenance, specialty : Industrial refrigeration
Year 2005 : A Two Years Specialised Diploma Automotive Maintenance, specialty : Mechatronics
Year 2002 : Internship at the ENGTP (Cold Room At -18°C)
Year 2005 : Internship at KIA MOTORS ALGERIE (EFI CRDI).
Year 2007 : Master Technician At FORD OTOSAN INSTANBUL (Diagnostic TDCI).
Expériences professionnelles
2011
12/2008-A date Warranty analyst - Bergerat Monnoyeur Algéria - Algiers
Missions : Charged of the following tasks for the Caterpillar machines and Mecalac.
1-Reporting of all technical incidents (SIMS ticket) in service information management system.
2-Enrollment delivery date and pre-delivery inspection for new machines and work tool.
3-Treatment of all warranty claims, all jobs on machine CAT and MACALAC, parts and labour.
4-Control repayements (settlements) and developement of invoices.
5-Enrollment and ordering parts and media for improvements program PSP and PIP.
6-Enrollment of extended coverage and equipment protection plans EPP new and used machines.
7-Ordering and installating software of Caterpillar and Olympian, SIS DVD et ET, Compass et EST.
2008
07/2008-12/2008 Man quality and warranty - Sarl Autodjaz - Agent Renault Algéria - Algiers
Missions : Charged of the following tasks for the Renault brand vehicles.
1-Support vehicles covered by warranty.
2-Enrollment and monitoring all incidents of vehicle covered by warranty.
3-Enrollment and monitoring of the special technical operation OTS.
4-Parts control and monitoring availability on the national network for OTS.
5-Reporting of customer satisfaction.
2008
04/2007-07/2008 Service technician ,Interim foreman workshop manager Ford - Elsecom Motors Algéria
Missions : Foreman workshop Ford trucks and cars.
2007
08/2006-04/2007 Warranty manager - Grand Garage Télemly - Agent Peugeot Algéria - Algiers
Missions : Responsible for customer reception and warranty manager.
Langues
Arabic : Fluent (read, written, spoken) French : Fluent (read, written, spoken) English : Basic Kabyle : Level (spoken)
Atouts et compétences
Skills : Office - Computer :
Operating system, office tools (Word, Excel, PowerPoint, Access…).
Software : DIAG2000 , PPS , CLIP , EDS , DIALOGYS , BRAINBEE , HITECH , SIS DVD , SIS WEB ,ET, COMPASS, EST,DBSI.
Skills : Managerial :
Team management, coaching a team of technicians in a workshop FORD.
Skills : Automotive and vehicles :
Warranty management, diagnostic expertise and technical coordination.
Centres d'intérêts
sports, music, movies, technical journals.