Service Emploi spécialisé depuis 26 ans
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Né le 14/02/1978
Targu Mures
Plus de 10 ans d'expérience
Réf : 2501140749
Responsable Logistique
Ma recherche
Je recherche tout type de contrat, dans toute la France, dans le Batiment.
Formations
06/2012 : specialization course - field lab technician
specialization course - field lab technician
specialization course - field lab technician
06/2004 : Faculty of Law
Faculty of Law
Faculty of Law
06/1999 : economical profile
economical profile
economical profile
Expériences professionnelles
08/2016 - à ce jour : French call center manager chez Ipn Consult Eood, Targu Mures
experience Company activity field: tires sales
Responsibilities:
-creating customer-friendly support, recruiting necessary staff, meeting
KPIs specific to a call center (ex: maintaining at least 4.4 stars from max 5
stars of customer rating on the online store)
Achievements: the rotation of the working staff is zero from the moment I
take of the French call center, the clients rated the French call center
activity with a minimum of 4.5 stars out of 5, higher than the limits.
experience Company activity field: tires sales
Responsibilities:
-creating customer-friendly support, recruiting necessary staff, meeting
KPIs specific to a call center (ex: maintaining at least 4.4 stars from max 5
stars of customer rating on the online store)
Achievements: the rotation of the working staff is zero from the moment I
take of the French call center, the clients rated the French call center
activity with a minimum of 4.5 stars out of 5, higher than the limits.
01/2016 - 04/2016 : Call center agent chez Totalstay Romania, Targu Mures
-Replacing maternity leave -
Company: Totalstay Romania
Working city: Targu Mures
Company activity field: tourism
Responsibilities:
- assuring the contact between travel agents and hotels when needed
- solving payment and reservations issues,
- providing accurately and complete information demanded by the travel agents,
- report important and serious matters to the seniors
-Replacing maternity leave -
Company: Totalstay Romania
Working city: Targu Mures
Company activity field: tourism
Responsibilities:
- assuring the contact between travel agents and hotels when needed
- solving payment and reservations issues,
- providing accurately and complete information demanded by the travel agents,
- report important and serious matters to the seniors
04/2015 - 10/2015 : LOGISTIC PLATFORM MANAGER chez Regis Ferriere Ilumination, Roubaix, France
Department: Logistics
Company activity field:Industrial Christmas decorations
Responsibilities:recruiting administrative staff, ensuring the flow of goods to and
from the platform, checking warehouse management, business planning and
verification of subordinate staff.
Achievements: implemented a new storage and transportation method who
reduce by 60 % the time of loading and unloading trucks by maintaining almost
the same amount of gods transported.
Department: Logistics
Company activity field:Industrial Christmas decorations
Responsibilities:recruiting administrative staff, ensuring the flow of goods to and
from the platform, checking warehouse management, business planning and
verification of subordinate staff.
Achievements: implemented a new storage and transportation method who
reduce by 60 % the time of loading and unloading trucks by maintaining almost
the same amount of gods transported.
03/2014 - 12/2014 : chez Tjobs, Targu Mures, Romania
Department: Logistics
Company activity field:Recruitment
Responsibilities: providing logistics flow of departures and arrivals of persons
detached in France, providing logistic support for ongoing projects abroad
3.
Department: Logistics
Company activity field:Recruitment
Responsibilities: providing logistics flow of departures and arrivals of persons
detached in France, providing logistic support for ongoing projects abroad
3.
02/2012 - 03/2014 : COMMODITY EXPERT chez Dauphine Insulation - Di Environnement Groupe, Argenteuil, France
Department: Conctructions
Company activity field : Dauphine INSULATION group brings together two
major, effective and dynamic entities: DI PROJECTION and DI
ENVIRONMENT.
DI PROJECTION and its subsidiaries (GDI Gonnet insulation, DI Gaines)
specialized in the field of spray insulation (thermal, acoustic, Fire) and fire
protection: achieving ducts Fire - placarding Fire in tunnels - application of
intumescent paint.
DI ENVIRONMENT and its subsidiaries (EAS Bordeaux to Paris SAMI) are
experts in the treatment of asbestos, lead paint removal and stripping since 1995.
Responsibilities:
- auditing standards and rules and ensuring that they are in progress at the
construction sites;
- Responsible for collecting and reporting security data;
Department: Conctructions
Company activity field : Dauphine INSULATION group brings together two
major, effective and dynamic entities: DI PROJECTION and DI
ENVIRONMENT.
DI PROJECTION and its subsidiaries (GDI Gonnet insulation, DI Gaines)
specialized in the field of spray insulation (thermal, acoustic, Fire) and fire
protection: achieving ducts Fire - placarding Fire in tunnels - application of
intumescent paint.
DI ENVIRONMENT and its subsidiaries (EAS Bordeaux to Paris SAMI) are
experts in the treatment of asbestos, lead paint removal and stripping since 1995.
Responsibilities:
- auditing standards and rules and ensuring that they are in progress at the
construction sites;
- Responsible for collecting and reporting security data;
01/2010 - 12/2011 : Call center agent, central reservations department chez Ihg, Rome, Italy
Department: services
Responsibilities: - assisted customers with their queries and problems by phone and email
( starting with reservation issues, nationality issues, payment etc)
- helping customers making new reservations easily
-transfer urgent calls to the required departments and hotels quickly and accurately if
needed.
- acting like first point of contact for existing and new clients
Department: services
Responsibilities: - assisted customers with their queries and problems by phone and email
( starting with reservation issues, nationality issues, payment etc)
- helping customers making new reservations easily
-transfer urgent calls to the required departments and hotels quickly and accurately if
needed.
- acting like first point of contact for existing and new clients
01/2008 - 12/2009 : LOGISTICIAN chez Billa Romania, Tirgu-Mures
Company activity field: Multinational company, market leader in Romania.
Responsibilities:- ensuring a continuous flow of supply of goods in the
designate territory.
- analyzing sales figures and forecasting future sales volumes to maximize
profits;
- analyzing and interpreting trends to facilitate planning;
- organizing special promotions, displays and events;
Company activity field: Multinational company, market leader in Romania.
Responsibilities:- ensuring a continuous flow of supply of goods in the
designate territory.
- analyzing sales figures and forecasting future sales volumes to maximize
profits;
- analyzing and interpreting trends to facilitate planning;
- organizing special promotions, displays and events;
07/2006 - 07/2007 : INSPECTOR chez Dgaspc Mures, Tirgu-Mures
Department: auction holding
Company activity field: children social assistance
Responsibilities:- providing documents necessary for the auction holding process
Department: auction holding
Company activity field: children social assistance
Responsibilities:- providing documents necessary for the auction holding process
Langues
Anglais (Oral : courant / Ecrit : intermédiaire), Français (Oral : courant / Ecrit : intermédiaire), Italien (Oral : courant / Ecrit : intermédiaire), Roumain (Oral : maternelle / Ecrit : expérimenté)
Atouts et compétences
administrative, asbestos, auditing standards, business planning, call center, construction sites, online store, fire protection, forecasting, insulation, Education Studies, loading and unloading, logistics, negotiation skills, paint, sales, social assistance, warehouse management, tunnels
good communication, communication, fast learner, dynamic individual, friendly, under stress, point of contact, optimistic, positive attitude, take responsibility, self-starter, customer oriented, team worker, Excel, MS office, Outlook, PowerPoint, Word
good communication, communication, fast learner, dynamic individual, friendly, under stress, point of contact, optimistic, positive attitude, take responsibility, self-starter, customer oriented, team worker, Excel, MS office, Outlook, PowerPoint, Word
Permis
Permis B
" J'ai choisi PMEBTP pour son sérieux et sa notoriété "
Localisation géographique du candidat
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